With the passage time, IT (information technology), has gained acceptance and importance in organizations, management, and the corporate world. Information Technology plays a major role in every department. Every individual should have a basic understanding of Information Technology in order to be able to improve efficiency and effectiveness in their work process. Information Technology is an essential part of business activities that assists the systems in bringing about accuracy and productivity.
To align IT services with business activities, we need to understand how IT can benefit both the short-term and long-term tasks. It could be data storage, completion of tasks, errors in the work process, delay in projects, changing the way to do the task, or even changing the way the task is done. Information technology is now integrated into every aspect of the business. ITIL Information Technology Infrastructure Library facilitates the entire process of aligning business requirements with IT. ITIL is broken down into five specific units that are based on the different units in IT services management. ITSM is a detailed process of Information Technology that is required by businesses to improve their working standards.
ITIL was introduced to help organizations build competence and compete with other organizations. ITIL is used by businesses to manage business tasks, change, procedures, and to develop strategies. It also keeps an eye on the organization’s updated checklist. It is used to evaluate the benefits and harms of business reputation by analyzing the completed tasks and the plans that were implemented. This course is designed for managers who are involved in strategy, design, deployment, implement, and portfolio management. This course teaches individuals how to use ITIL foundation to learn more about the IT integration system that is used in service management. This course will help them to understand and adapt the ITIL service management framework. After the course is completed, the candidates will be able to reinforce the course by relearning the lessons. The course’s main focus is to provide a step-by-step guide for service management that can be used in a business. ITIL foundation course covers five main topics:
Service Strategy
Service Design
Service Transition
Service Operation
Continual Service Improvement
These steps are important to learn not only from the growing culture within the organization, but also from the topics discussed here.
Introduction to Service Management
Service Management is vital
Service Management and Definition
A service culture is essential
Service Management as a practice
The Service Lifecycle

The ITIL foundation course covers 7 modules. These modules cover the main topics of information systems and service management. These modules can be prepared for by candidates using top books that prepare them for the ITIL foundation course. Each book provides a foundational understanding for the learner of ITIL foundation courses. Later in this article, we will discuss the best books to prepare for ITIL. To complete the ITIL foundation course, the candidate must pass the following modules:
Module 1: IT Service Management (ITSM), and IT Infrastructure Library.
This module focuses on the fundamental interests and focus of ITIL. This module will discuss the benefits and objectives of the course, as well as describe the ITIL lifecycle and its five phases.
Module 2: Service Lifecycle Approach
This module explains the relationship between TIIL and Service management. Its value for learners and businesses, the benefits it offers to the organization and a critical understanding of the ITIL lifecycle.
Module 3: Service Strategy
This module will cover all strategic perspectives of ITIL’s services. This module will help you understand the business’s actual needs and how IT can be aligned with business goals. It also includes portfolio management, financial management, and business management.
Module 4: Service Design
The candidate will be briefed at this stage about the changes that will occur in the organization. This is the main purpose of service design. This stage discusses the overall business strategy from all departments and study areas.